Terms of Service

These Terms of Service ("Terms") govern your use of the SafiHut Facility Services website (safihut.com) and any related services provided by SafiHut Facility Services ("SafiHut," "we," "us," or "our"), a division of Ongakatech Inc. By using our website or services, you agree to these Terms.

1. Who we are

SafiHut Facility Services accepts commercial cleaning inquiries from small professional workplaces in Hamilton, Ancaster, Burlington, Oakville, and surrounding areas in Ontario, Canada. We are a division of Ongakatech Inc., a federally incorporated Canadian corporation.

2. Use of the website

You may use our website to browse information about our services, request a quote, or contact us. You agree to use the website in accordance with all applicable laws and not to:

• Interfere with the operation of the website
• Attempt unauthorized access to any part of the website or its underlying systems
• Submit false information
• Use the website for any unlawful purpose
• Copy, distribute, or reproduce content from the website without permission

3. Website content and intellectual property

All content on the website, including text, graphics, logos, images, and design, is the property of SafiHut Facility Services and Ongakatech Inc. and is protected by Canadian and international intellectual property laws. The SafiHut name, brand, and any related marks are trademarks of Ongakatech Inc.

4. Quote requests and inquiries

When you submit a quote request through our website:

• Any quote we provide is an estimate based on the information you provide and standard service parameters. Final pricing may be adjusted after a site walkthrough.
• Quotes are valid for 30 days unless otherwise specified.
• The founding-client offer is limited to the first 10 eligible signed recurring-service clients. It applies 10% off routine visits for 90 calendar days after routine service begins, excludes any reset/deep service, and is subject to scope, route availability, and the minimum sustainable service price shown in the written quote. The quote will state the discounted price, regular price, and regular-price activation date.
• Submitting a quote request does not create a contractual relationship. A formal service agreement is required before services begin.
• We aim to respond to quote requests within one business day. Response times are targets, not service guarantees.

5. Service delivery terms

The specific terms of any cleaning services we provide are governed by a separate written Service Agreement executed between SafiHut and the customer. That agreement will cover, at minimum:

• Scope of services
• Pricing and payment terms
• Service schedule and arrival windows
• Cancellation and rescheduling policies
• Insurance and liability provisions
• Term and termination
• Dispute resolution

These Terms of Service govern only your use of the website. They do not constitute a service contract.

6. Operating requirements and liability

Any insurance, worker-coverage, staffing, access, or site-specific requirement applicable to a proposed service will be confirmed in the written Service Agreement before work begins. Website content is not a certificate of insurance, proof of worker coverage, or authorization for a regulated service.

7. Disclaimer of warranties

The website is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that the website will be uninterrupted, error-free, or free of viruses or other harmful components. Information on the website may contain errors or omissions and is subject to change without notice.

8. Limitation of liability

To the fullest extent permitted by law, SafiHut Facility Services, Ongakatech Inc., and their officers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the website. Our total liability for any claim arising from your use of the website shall not exceed $100 CAD.

These limitations do not apply to services delivered under a signed Service Agreement, which has its own liability provisions.

9. Third-party links and services

Our website may contain links to third-party websites or services. We do not control or endorse those third-party sites, and we are not responsible for their content, privacy practices, or terms of use.

10. Privacy

Your use of the website is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information in accordance with Canadian privacy law (PIPEDA).

11. Governing law

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein. Any dispute arising from these Terms shall be resolved in the courts of Ontario, and you consent to the exclusive jurisdiction of those courts.

12. Changes to these Terms

We may update these Terms from time to time. When we make material changes, we will update the "Last updated" date at the top of this page. Your continued use of the website after such changes constitutes acceptance of the updated Terms. If you do not agree to the changes, you should discontinue use of the website.

13. Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

14. Contact us

For questions about these Terms:

SafiHut Facility Services
a division of Ongakatech Inc.
Hamilton, Ontario, Canada
Email: [email protected]
Phone: (365) 888-4096